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FAQ, We're here to help

Hair Extensions Quesitions

Depends on self hair care treatment...….for kinky textures at least a year and for straight textures at least 5 years

Yes,you can

Definitely yes, there are numerous hair styles for styling natural hairs such as buns, pony tails, afros, side or middle parts, twists, twist outs, braid outs, rollers and many more others

In bundle packages, the longer the hair the shorter is the width. So 1 bundle may be enough for shorter lengths (10 to 14 inches)but for higher lengths we recommend mega bundles

Yes it can, but with more care and gentleness. Make sure its conditioned, moisturized and combed using a wife tooth comb in order to prevent breakage and loss of its texture pattern.

Yes it can, especially clipins and wigs are easily installed but some like wefts, tips or knots are better installed and styled by professionals

Hair extensions made from human hair can be heated(curled or straightened),styled washed and treated like your own natural hair while synthetic hair are sensitive to sun, don't last long and difficult to style plus can not blend in with your natural real hair

Orders & Shipping Quesitions

Yes we ship world wide

Picking hair type online might be harder than we think, and that is why Finehair is more than happy to accommodate exchanges of hair extensions that have not been opened, worn or tampered with. Our Clip in hair extensions will be tied by golden elastic which identifies if the extensions have been taken out. Our U-part wig has tape at "U" shape area which do not allow to cut if you want return/exchange.

You can contact with us by email or phone call within 15 days after you received the item. After we confirm your exchange request, we will give you a return address. We will not charge the restocking fee (Customized Product Excluded, Customized products will charge a 10% restock fee), but you are responsible for all exchange shipping costs, which is $20 or $30(it depends on the shipping method you chose and where you are). If you want to exchange a different item, please let us know, because you may need to pay the price difference. Please note that No Coupon Codes can be used on price difference. We will send you the new hair extensions, after we received, inspected and confirmed that the returned extensions were not be opened, altered and undamaged.